Testimonials

The build was completed quickly and to a high standard and I can definitely recommend building with them if you’re looking for a quality product that won’t break the bank. Big thanks to Michael Agostino, Michael Del Borello and the rest of the team for all your hard work on the job.

We wanted a cu that would work for our family now and in the future and after discussion it was presented to us with everything we had asked for. They are clearly very experienced in designing for custom as well as having predesigned plans for different block sizes if you choose.

Our plans where brought into our budget and there where no hidden costs or future additions to worry about. We loved that everything was transparent and listed out to see or modify.

Interior Design was done with incredible experience and had things we never even thought of.

The whole process gave us confidence in our build and we have no hesitation in recommending them.

The main thing for us is that the team are just beautiful people. There are no pushy sales or hurrying the process. We had a medical emergency through our design, which delayed us a few months and the care and messages from the team we had only come to know for a few months at that stage is not something we see these days.

I hope this review serves as a testament to the incredible team at Trendsetter. We thank you for everything and will be working with you again in the future.

He mentioned a couple of points that resonated with us; something like, “I have never use the contract, as I always work it out with my clients, if there are problems to resolve” and “I cannot promise you that there will be no problems throughout the project, but what I can promise is that I will be there to solve them if they arise”. It is from these statements that Michael emanated confidence and yet at the same time seek trust from us, in order for him to do his job well. And that, is the beginning of the 18-month long relationship built on trust.

Michael Agostino is a “hands-on” leader who listens and is “client focused”; committed to understand and meet the needs of his clients. Upon our request to use a particular supplier for double glazing our windows, he was accommodative and at the same time professional, in setting aside time to validate the quality of the product before agreeing. He even showed us the “Project Management” software he was working on, to improve and streamline project processes and clients’ report experiences. His core value of continuous improvement and work ethics further built on this “trust” that was earlier established.

Michael has a synergistic team that supports him well. The Interior Architect, Michael Borello, worked with us on Pre-Start and finalising the Addenda in preparation for Building Contract signing. His interior design talent was evident in products and colour selection that put all the pieces together to form an amazing outcome. The experience was smooth and accommodating.

Anthony, the Senior Building Designer was efficient as he addressed problem quickly as it arises. Together with Michael Agostino, (who attended to an urgent problem relating to the building plans, while he was on holiday), they resolved the issue promptly leading to the issuance of the building permit.

During the construction phase, we find the Site Supervisor, Clint to be honest, in acknowledging and highlighting mistakes, made by tradespeople and took responsibility to rectify those situations. We took comfort that Michael Agostino was always a phone call away, to help us in overcoming any hurdles we may face, along the way.

On the whole, we are happy with the quality build, the final outcome and the relationship built over the past months and would recommend anyone who is thinking of a new custom home, to build with Trendsetter

There was the odd occasion we felt things may have been heading off track, however a quick call or meeting with Michael Agostino (MD) soon got everyone back on the same page.

Most importantly we were rapt with the end product, and we are proud of the amount of compliments we have received since getting the keys.

Michael’s experience, knowledge and attention to detail are outstanding. Louie, the sharp-eyed supervisor was very helpful and would go the extra mile in making sure the build went smoothly and correctly. We could track the progress of the build by using the client portal as pictures of the stages were uploaded onto the portal together with all necessary construction documents. The final product looks amazing. We are very pleased with the new house.

Many thanks need to go to Michael our Interior Architect, he gave us some great ideas on our home, was most helpful and supported us in the whole process making the experience personalised and real.

Whilst building the home we had some minor issues, but most problems were fixed in a prompt and professional manner; we had some communication issues with the supervisor during construction but over all pretty good.

The flexibility with trendsetter having multiple Selection opportunities during the construction phase was great.

Trish & I have already started recommending Trendsetter to friends . We had a great experience with Michael and his team, extremely happy with the quality and build of our home.

Another point that increased our confidence was that all tradespeople spoke very highly of trendsetter when on site, that made us feel more secure that we had made the right decision.

Thank you Michael for giving us a great customer experience from start to finish.

Pre-start went very smoothly. There was a lot of detail required in ‘putting the house together’ and Trendsetter’s Interior Design Consultant was technically skilled, highly experienced and brought a lot of value to the process. I appreciated the friendly advice, guidance, and direction given.

Armed with such detailed plans and specifications I assumed that actually building the house would be a simple matter of following those ‘instructions’. It didn’t take long to realise that even with great planning there is still a high degree of judgement and practical know-how required in construction. The most valuable part of the Trendsetter process was the regular site visits with the Building Supervisor. It allowed me the opportunity to be involved as the house progressed, query decisions and ask lots of questions. It also enabled me to communicate with the Building Supervisor on a regular basis and to have input along the way where there were alternative options for doings things. I developed a sense of trust in the builder and the process. Issues or concerns were dealt with willingly and resolved in an effort to ensure work was carried out to the highest standard. On site trades were courteous and considerate of the neighbours in keeping noise to a minimum and access around the site clear.

Trendsetter provided a personalised building experience that gave me the chance to be involved in the building of my home. I’ve realised that I couldn’t have done it any other way. The Interior Design Consultant and Building Supervisor were brilliant to work with and I know there were many other talented people in the Trendsetter team who supported them behind the scenes. I’m thrilled with my beautiful new home and look forward to enjoying the space and living the dream.

Trendsetter took care of every aspect of the building process from demolition to design and build of three high-quality units. Their knowledgeable and experienced team were always on hand to provide advice and assurances along the way. This, combined with their high quality service, ensured we were able to call our new house ‘home’ again.

We cannot thank Michael and the team at Trendsetter enough for handling our project with the uniqueness, precision and overall care that every new home deserves.

Trendsetters’ considerable experience building homes is evident in the quality of our home and their ability to deliver to such a high standard.

We would not hesitate to recommend Trendsetter to anyone looking to build a new home.

Thank you again to Michael and the team, we love living in our new home!